Privacy Policy

Effective Date: January 1, 2026 | Last Updated: February 9, 2026

1. Introduction

Deployer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at deployer.id and app.deployer.id.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, company name)
  • Billing information (payment details processed by secure third-party providers)
  • Server credentials and deployment configurations
  • Support communications and feedback

2.2 Automatically Collected Information

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Deployment logs and performance metrics

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Send service updates, security alerts, and administrative messages
  • Monitor and analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

  • AES-256 encryption for data at rest
  • TLS/SSL encryption for data in transit
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Data hosted in secure facilities in Singapore and Indonesia

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform
  • Cloud infrastructure providers (e.g., your chosen BYOS providers)
  • Payment processors for billing purposes
  • Law enforcement when required by legal obligations

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent at any time

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. After account termination, we delete or anonymize your data within 90 days, except where longer retention is required by law.

8. International Data Transfers

If you access our services from outside Indonesia or Singapore, your data may be transferred to and processed in these regions. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking

We use cookies and similar technologies to enhance functionality, analyze usage, and provide personalized experiences. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use of our services after changes constitutes acceptance.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Privacy Team

[email protected]

Jakarta, Indonesia